PRICING & SERVICE COST OFFERINGS

Subscription Plans:

  1. Basic Plan:

    • Monthly Subscription Fee: Please call
    • Features: Essential functionalities for small-scale use.
    • Support: Email support during business hours.
  2. Standard Plan:

    • Monthly Subscription Fee: Please call
    • Features: Enhanced capabilities suitable for medium-sized enterprises.
    • Support: Email and chat support during business hours.
  3. Professional Plan:

    • Monthly Subscription Fee: Please call
    • Features: Advanced features for large enterprises and research institutions.
    • Support: Priority email and chat support with extended business hours.

Additional Services:

  1. Implementation and Onboarding:

    • One-time Fee: Please call
    • Includes assistance with software setup, user training, and data migration.
  2. Customization:

    • Cost: Varies based on specific requirements
    • Tailor the software to meet unique needs or integrate with existing systems.
  3. Training Workshops:

    • Cost:  per session
    • Optional on-site or virtual training sessions for advanced usage.

Payment Terms:

  • All subscription fees are billed monthly in advance.
  • One-time fees for implementation and customization are due upon agreement.
  • Invoices will be sent to the billing contact on file.

Discounts:

  • Annual Subscription: 10% discount for upfront annual payments.
  • Volume Discount: Available for multiple user licenses or enterprise-wide subscriptions.

Billing and Payment Information:

  • Payment Methods: We accept major credit cards, wire transfers, and electronic funds transfer.
  • Late Payments: A late fee of 1.5% per month may be applied to overdue balances.

Cancellation and Refund Policy:

  • Subscription plans can be canceled at any time. Refunds are not provided for partial months.
  • One-time fees for implementation and customization are non-refundable once services have commenced.

Support and Maintenance:

  • Subscription fees include ongoing support and software updates during the subscription period.
  • Additional support beyond the included services may be available at an hourly rate.

Terms and Conditions:

  • Prices are subject to change with a notice period of 30 days.
  • All fees are exclusive of any applicable taxes, which will be added to the invoice as required by law.